Your privacy matters at slotgo. This Privacy Policy explains what personal data we collect, why we collect it, how it's used and stored, and what rights you have as a registered player on our platform.
We collect personal data that you provide during registration, identity verification (KYC), and the course of using the slotgo platform — including name, contact details, and payment information.
Data is collected strictly to operate your account, process PHP transactions, verify identity, deliver the gaming experience, and comply with applicable legal obligations. We do not sell your data.
Personal data on slotgo is protected using SSL encryption, access controls, and secure storage. Only authorised personnel involved in platform operations can access your data.
We only share data with third parties where necessary — such as payment processors handling PHP transactions, KYC verification providers, and where required by law. We do not share data for advertising purposes.
As a registered player, you have the right to access, correct, or request deletion of your personal data. Certain data may need to be retained for legal compliance even after account closure.
slotgo uses cookies to maintain session state, improve platform performance, and understand how players use the site. You can manage cookies through your browser settings, though some features may be affected.
This Privacy Policy applies to all personal data collected by slotgo in connection with your use of the slotgo platform accessible at slotgo.pro, the slotgo mobile app, and any related services. It applies to all registered players regardless of location within the Philippines.
By registering an account on slotgo or using any part of the platform, you acknowledge that you have read this Privacy Policy and understand how your data is handled. This Policy forms part of the slotgo Terms & Conditions.
slotgo collects personal data through several touchpoints across the platform. Here is a breakdown of the types of data collected and where they come from:
| Data Type | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID | During registration and KYC verification |
| Contact Data | Email address, mobile number | During registration; updated via account settings |
| Financial Data | Bank account details, e-wallet identifiers (for PHP transactions) | When adding a payment method in the cashier |
| Transaction Data | Deposit and withdrawal history, PHP amounts, timestamps | Each time a financial transaction is made |
| Gaming Activity | Game sessions, wager history, VIP tier progress | During active play on the platform |
| Technical Data | IP address, device type, browser, OS, session data | Automatically when you access the platform |
| Communication Data | Live chat transcripts, support emails | When you contact slotgo support |
We do not collect sensitive categories of personal data (such as health data or political opinions) beyond what is strictly required for identity verification and responsible gaming compliance.
slotgo uses personal data only for purposes directly connected to operating the platform and serving you as a player. The main uses are:
slotgo processes your personal data on one or more of the following legal grounds:
slotgo does not share your personal data with third parties except in the following circumstances:
slotgo retains personal data for as long as your account is active and for a defined period after account closure. Retention periods are determined based on:
Once data is no longer required and retention obligations are met, it is securely deleted or anonymised. You may request information about the specific retention period applicable to your data by contacting support.
Protecting your personal data is a core operational priority at slotgo. The platform uses several layers of technical and organisational security:
While slotgo takes security seriously, no online platform can guarantee absolute security against all threats. You are also responsible for keeping your login credentials confidential and reporting suspected unauthorised access to support immediately.
slotgo uses cookies and similar tracking technologies to provide a functional and consistent experience across sessions. Cookies are small data files stored on your device when you visit the platform.
The types of cookies used by slotgo include:
You can manage or disable cookies through your browser settings. Note that disabling certain cookies — particularly session and security cookies — may affect your ability to log in or use core platform features.
As a player registered on slotgo, you have the following rights with respect to your personal data:
To exercise any of these rights, contact our support team via live chat or email at [email protected]. We will respond within a reasonable timeframe. In some cases, we may need to verify your identity before processing a data request.
slotgo is strictly an adult platform. Access is limited to players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21.
If we discover that an account has been registered by or on behalf of a person under 21, the account will be immediately closed, any funds withheld for compliance review, and the relevant data handled in accordance with this Policy and applicable legal requirements.
If you believe a minor may have accessed slotgo using your account or another person's account, please contact support immediately.
slotgo may update this Privacy Policy from time to time. When material changes are made, the "Last Updated" date at the top of this page will be revised, and registered players may be notified via their registered email address.
Continued use of the slotgo platform following any update constitutes acceptance of the revised Policy. We recommend checking this page periodically, particularly if you have questions about how your data is being used.
Minor corrections and clarifications that do not affect how data is used in practice may be made without individual notification.
If you have questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please reach out to the slotgo support team:
For questions about the Terms & Conditions or responsible gaming tools, please visit those dedicated pages. You can also browse our FAQ page for quick answers to common account and platform questions.